Maximum Accessibility
Making Your Web Site More Usable for Everyone
John Slatin and Sharron Rush

John Slatin and Sharron Rush lay a very strong background in understanding the need for accessibility and building your business cases. A distinctive feature of this book is a series of “User Experience Narratives” that describe what is like for a person with disabilities to use certain sites. These narratives and follow-on interactions with some of the site owners are thoroughly engaging, excellent object lessons in how to improve sites.